Support
Mazad Al Bina
Need help with Mazad Al Bina signup, login, service or material requests, bids, bookings, orders, messaging, or your account? Here's how to reach us.
Contact Us
- Email support@mazadalbina.com and include your registered phone number so we can look up your account.
- To delete your account, use Profile → Delete Account in the app, or email support with an Account Deletion Request (see the Account Deletion page).
- For privacy requests, use the same support address and state your request clearly.
What We Can Help With
- OTP / MPIN login issues and account access.
- Signup verification, profile updates, saved addresses, and category preferences.
- Service and material requests, technician bids, supplier offers, bookings, and orders.
- In-app messaging, push notification preferences, biometric unlock, and general app troubleshooting.
Response Time
We aim to respond to support requests within 2 business days.